Privacy policy

Privacy Policy


Cobra Softwares Pvt. Ltd., India (together referred to as weusour Thambi.Guru) is committed to protecting and respecting your privacy. This Privacy Policy (“Policy”) sets out the basis on which any personal information we collect from you or that you provide to us is in conjunction with the services that we provide to you.

This Privacy Policy sets out our commitment to protecting the privacy of your personal information that we collect through our services as described on our website: and related websites (collectively referred to as “Website“) or directly from you, being the person, organisation or entity that uses our Website or services (referred to as “you” or “your“).

Please read this Privacy Policy carefully and contact us if you have any questions. Our contact details are at the end of this Privacy Policy.

You providing us with your personal information indicates that you have sufficient opportunity to access this Privacy Policy and that you have read and accepted it. If you do not wish to provide or give us access to your personal information, then you do not have to do so, however it may affect your use of the Website or any of our services.

This Privacy Policy may be amended, including with changes, additions and deletions, from time to time at our sole discretion. The revised Privacy Policy will take effect when it is posted on our website. Your continued use of our website and services following any amendments indicates that you accept the amendments. You should check this Privacy Policy regularly and prior to providing personal information to ensure you are aware of any changes and only proceed to provide personal information if you accept the new Privacy Policy.

Type of information collected

Personal information: Through our services and website the type of personal information we collect may include: name, contact details including email, cell/mobile phone number, country, organisation details, payment details, IP addresses, geographical location, standard browser identification strings (including user-agent, referrer, OS, and device type), preferences and opinions and any other information requested on our Website or otherwise requested by us or provided by you.

Your use of our Website: As with most online businesses, we may also collect information about your usage of our Websites, including logs of user actions and full text actions of logged users, data about user involvement, such as forum discussions.

Your opinion and feedback: We may contact you to seek your response to questionnaires, surveys or market research to obtain your opinion and feedback. Providing this information is optional to you.


  • If you register with us, fill out a profile page, purchase products or services, send us an email, send us feedback or share personal information with us in any other way, we will collect and store the information you share. This depends on the information you choose to provide along with your name, email address, credit card information or other billing information.

  • If you use our Site, Thambi.Guru may collect information about your computer including, but not limited to your internet protocol address, Internet Service Provider, browser type and referring website addresses. This is statistical data about our users browsing actions and patterns and does not contain personally identifiable information.  To the extent that this information can be considered to be personal information, it is used solely for the purposes of administering our website and is not disclosed for any other purpose except as described in the website.

  • If you use a mobile device, we may collect information such as your device type, device identifiers (such as cell-ID), mobile service provider, and your actual and/or approximate location (such as latitude, longitude, signal strength) through GPS or cell tower information

  • If you post information on public areas of the Site (or elsewhere on the internet) that information may be collected, stored and used by anyone, including us. (We strongly recommend that you do not post any information that allows strangers to identify or locate you.)

Collection and use of personal information

The main motive in collecting your information is to provide our services and personalise them for you. Moreover, there are several other objectives in the usage of your personal information which includes (but not limited to),

  • Service: to provide you with and improve our services and manage payments related to that service;

  • Contact: to contact and communicate with you;

  • Research and development: to collect, analyse and report on data for evidence-based improvements, for future developments of our Website, related services and our platform;

  • Marketing including direct marketing: to communicate with you about updates to our products and services;

  • Authentication and security: to authenticate users and conduct session management;

  • Support services: to provide you with information and support services;

  • Service maintenance: to analyse data to inform improved and enhanced services and customer relations;

  • Data analytics: for data analytic purposes;

  • Personalization: ensure that the contents in the website are presented in the most effective manner for you and your computer, customize the content and advertising you see, provide you with additional information we think is of interest to you; 

  • Maintaining account and your personal identity

Where we collect your personal or usage information for a specific purpose not outlined above, we may provide you with a collection notice which explains the primary purpose and any related secondary purposes for which we are collecting and using your personal information.

Sharing collected personal information

We may share your personal information along with our affiliates, subsidiaries, third party service providers (e.g. Moodle, Amazon Web Services, Microsoft Azure and payment processing vendors). Additionally, there may be several circumstances in which we will have to share the personal identification information of the users, which includes:

  • During any merger, reorganization or change in control

  • Responding to any legal request

  • For defending our rights and safety related to our hosting services

  • Safety of any individual

We use data from our Website for research, development, service support and improvements, and marketing purposes. Where possible, we will de-identify personal information when used for such purposes. We endeavour to share or publish user data from our Website in an anonymous aggregated form. Thambi.Guru will never sell or transfer any of your personal information to any other secondary resources.

Wherever we propose to disclose your personal information to a third party not outlined above, we will be providing you with a notice that explains the circumstances in which we might disclose your personal information.

Communication with you by email

By providing your email address to us or communicating with us via email, you are deemed to expressly consent to receiving email communications from us in conjunction with the Services that we provide to you.

Cookies and web beacons

When you access the Website and portal via your own secure login (Portal), we may use software embedded in our Website (such as Javascript) and place small data files (or cookies) on your computer or other device to collect information for authentication and session management, about which pages you view and how you reach them, what you do when you visit a page, the length of time you remain on the page and how we perform in providing content to you.

A cookie by itself does not tell us any personally identifiable information however, once you choose to furnish the Website with personally identifiable information, this information may be linked to the data stored in the cookie. You can set your browser to notify you when you receive a cookie and this will provide you with an opportunity to either accept or reject it in each instance.

We may use web beacons on this Site from time to time. Web beacons or clear gifs are small pieces of code placed on a web page to monitor the visitors behaviour and collect data about the visitors viewing a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.

We use Google Analytics features based on Remarketing, Google Analytics Demographics and Interest Reporting. These features use first-party and third-party cookies to inform and optimise content based on your past visits to our site and assists us to collect and process data.

Google Analytics informs us of how visitors use our Website based on your browsing habits, so that we can improve our Website to make it easier for you to find the information you are seeking. Google also receives this information as you browse our Website and other websites on the Google Display Network using Remarketing. To find out how Google uses data when you use third party websites or applications, please see or any other URL Google may use from time to time.

Unsubscribing or opting out of direct marketing communications

When you sign up for any of our services, you can choose to opt in to our marketing and promotional messages.

Where we use your personal information to send you marketing and promotional information by email, we will provide you with an opportunity to opt-out of receiving such information. By electing not to opt-out, we will assume that we have your implied consent to continue to receive similar information and communications in the future. We will always ensure that our opt-out notices are clear, conspicuous and easy to take up.

You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time through the unsubscribe link on any marketing email communications you receive.

Storage and security of your personal information

We use data hosting facilities to provide the Website and our services. As a result, your personal information and data usage may be transferred to, stored at, managed through any of our data centres. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard the information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure. Where possible, we will take reasonable measures to de-identify your personal information. We do not store hard copy personal information, or store personal information outside our servers and integrated platforms.

We endeavour to take reasonable steps in appropriate circumstances to ensure that any overseas third party service providers we engage do not breach the Privacy Principles, including through contractual arrangements.

Your provision of third party information

If you provide us with third party personal information, including information from your users, you warrant to us that you have the third party’s consent to providing this information.

Your rights

Complying with the applicable legislations and regulations we provide our customers with below mentioned rights,

  • The right to access – You have the right to request Our Company for copies of your personal data. 

  • The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete. 

  • The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

You will be required to send your request via email and we will make sure to respond and process the request within a month.


If you have any queries in relation to our Privacy Policy if you believe that we have breached the Privacy Principles and would like to make a complaint, please contact us at We endeavour to respond to complaints and queries within fourteen days of receipt.


For any questions or notice, please contact our Privacy Officer at: